Mind Body Athlete™
Effective Date: July 31, 2026
Last Updated: July 31, 2026
All sales are final. Mind Body Athlete LLC does not issue monetary refunds. In place of refunds, we offer the 30-Day Athlete Commitment described in Section 3, which provides release from remaining payments or program credit for families whose athlete has completed the first 30 days. Please read this policy in full before enrolling.
This policy applies to all purchases from Mind Body Athlete LLC, including Wired to WIN™ Academy, Wired to WIN™ Elite, digital products, assessments, workshops, and any other program or service we offer. It forms part of our Terms of Service.
Where the athlete is a minor, this policy applies to the enrolling parent or legal guardian as the purchaser.
Mind Body Athlete LLC does not provide monetary refunds on any purchase, in whole or in part, at any point. This includes pay-in-full purchases, payments already made under a payment plan, digital products, and any program fee.
This is because our programs deliver access to live coaching, proprietary curriculum, assessments, and downloadable materials from the moment enrollment begins. Once that access is granted, the value has been delivered and cannot be returned.
Because no monetary refunds are issued, there is no refund processing timeframe. Approved requests result in cancellation of remaining installments or issuance of account credit as described in Section 3, not in a return of funds. Account credit is issued within 10 business days of approval.
This program works when the athlete does the work. Our commitment is built around that, and it is the same standard for every family regardless of how you chose to pay.
The commitment: If your athlete participates fully through the first 30 days of the cohort and you do not believe the program is helping them develop confidence, discipline, and emotional control, you may submit a written request to exit the program.
If you enrolled on a payment plan: all remaining scheduled installments are cancelled. You owe nothing further. Payments already made are not returned, and program access ends on the date your request is approved.
If you paid in full: you receive an account credit for the unused portion of the program, calculated from the date your request is approved through the scheduled final session. That credit may be applied to any Mind Body Athlete LLC program within 12 months of issue, including a future cohort for the same athlete or a sibling. Program access ends on the date your request is approved. Account credit has no cash value and is not redeemable for money.
This is the full extent of our commitment. No monetary refund is issued under either path.
The 30-Day Athlete Commitment is available only where the athlete has genuinely done the work. To qualify, by the time of the request the athlete must have:
Requests from participants who have not met these requirements will be declined. We will always look at the full picture, and documented illness, injury, or family emergency will be taken into account.
The following do not qualify for release from payment or extended coaching:
All requests must be submitted in writing by email to [email protected] from the email address used at purchase. Requests made by phone, text, direct message, or in a session are not accepted.
Your request must include:
Deadline. Requests must be received no later than 37 days after your cohort's first session. That gives you the full 30-day participation window plus one week to put your request together. Requests received after that date will not be considered.
We will acknowledge your request within 3 business days and give you a written decision within 10 business days. Where a request is declined, we will explain why.
Enrolling on a payment plan is a commitment to the full program price. It is not a subscription and it is not a per-session arrangement. Remaining installments stay due for the full term unless we approve a release under Section 3.
Where any recurring billing applies, cancellation requests must be received in writing at least 7 days before the next scheduled billing date. Requests received inside that 7-day window take effect after the upcoming charge, which will still process.
If a scheduled payment fails, we may pause program access until the balance is resolved. Repeated failed payments may result in removal from the program, and the outstanding balance remains due.
Account credit terms. Credit issued under Section 3 is tied to the purchasing family, may be applied to any Mind Body Athlete LLC program, expires 12 months from the date of issue, and cannot be transferred outside the family, sold, or exchanged for cash.
If we cancel a program before it begins, or discontinue a program mid-delivery for reasons unrelated to your conduct, you will receive a fair credit or refund for the undelivered portion. This is the only circumstance in which a monetary refund is issued.
Where a participant is removed for violating our Terms of Service or community conduct standards, no refund or release is provided and any outstanding balance remains due.
If you have a concern about a charge, contact us at [email protected] first. We respond to every billing question and most issues are resolved directly.
By enrolling, you acknowledge that you have read and accepted this policy, and that initiating a chargeback or payment dispute without first contacting us is a breach of these terms. In that event we may:
Filing a chargeback does not cancel amounts owed under a payment plan.
We may update this policy. The version in effect on your date of purchase governs your enrollment. The Last Updated date above reflects the current version.
This policy is governed by the laws of the State of Wyoming, United States, and by the dispute resolution terms set out in our Terms of Service. Nothing in this policy limits any right you have under applicable law that cannot be waived by agreement.
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